The National Casino Industry Forum (NCiF) welcomes the opportunity to respond to the Triennial Review - Proposals for Change document. The National Casino Industry Forum is the major trade body representing the land based casino industry. NCiF represents all the major operators in the UK and most of the smaller independent operators. The National Casino Forum has launched its ‘Diversity and Inclusion for Career Enhancement’ initiative, designed to enhance the promotion of such issues within the sector. Through its latest manoeuvre the NCF, a non-profit trade association representing.

• No WP page or mentions
• http://www.nationalcasinoforum.co.uk/, http://www.nationalcasinoforum.co.uk/#NCFstructureNCF,

We represent the UK’s land-based casinos. We promote a well-regulated, socially responsible andeconomically sustainable casino industry.

The National Casino Forum is a non-profit trade association. Our mission is to ensure the UK’s casinos provide a safe and enjoyable environment for our customers, offering first-class hospitality and helping them gamble responsibly. The customer must always come first.We represent the UK’s casino operators and work closely with regulators, government, charities and other industry stakeholders. Casinos are an integral part of the modern leisure and entertainment industry with over 14 million visits a year. We want to make the UK the most attractive destination in the world for gaming.We promote modernisation and innovation in the industry, harmonised regulation and a fair tax regime. We are committed to encouraging social responsibility and diversity amongst operators.The National Casino Forum is a board member of the European Casino Association and our chief executive is the Vice-Chair of the ECA; the NCF is a member of the Industry Group for Responsible Gambling and an active participant in the Responsible Gambling Strategy Board’s advisory group.

The NCF’s mission is to support the interests of the UK land-based casino operators. Our members offer a modern and diverse range of gambling products in an exciting, enjoyable and safe environment.

The NCF runs forums to develop and innovate the casino industry. Our members are actively involved with all aspects of casino gaming legislation and regulation. We help inform policy makers on the current and future growth of the sector.

Our core activities include working with Government departments, the Gambling Commission, Local Authorities, researchers and academics within the gambling field and care providers. We are a fully GDPR compliant organisation. ref

SENSE

Self-Enrolment National Self-Exclusion

Opt-in to Self-Exclude

• http://optintoselfexclude.info/how-it-works/, http://optintoselfexclude.info/useful-links/
• more useful links, http://www.nationalcasinoforum.co.uk/home-ncf-2-5-2-4/, http://www.nationalcasinoforum.co.uk/home-ncf-2-5-2-4-2/, http://www.nationalcasinoforum.co.uk/home-ncf-2-5-2-4-3/

IPCA

The Independent Panel for Casino & Bingo Arbitration (IPCA) website provides information on Alternative Dispute Resolution (ADR) for the UK land based casino and bingo industry.

Under the Licensed Conditions and Codes of Practice (LCCP) for Gambling Operators, issued by the Gambling Commission, Licensees must put in place procedures for resolving customer complaints and disputes and the existence and terms of such procedures must be drawn to the attention of all customers. ref

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