Grosvenor Casino, Sheffield: See 84 unbiased reviews of Grosvenor Casino, rated 4.5 of 5 on Tripadvisor and ranked #456 of 1,499 restaurants in Sheffield. Hi Tom, Thank you for taking the time to review Grosvenor Casinos, and we're sorry to hear of your frustrating experience! Sometimes, it is necessary for us to suspend customer accounts until we are able to speak with them regarding their account, due to strict guidelines that we operate under, that are put in place by the UK Gambling Commission. Grosvenor is part of a UK chain of casinos with the same name. The casino’s high-end positioning and modern outlook on gaming technologies is the main selling point of this operator. About Grosvenor Casino. Owned by Rank Group, Grosvenor Casinos has been an established land-based casino brand since the 1970s. Grosvenor Casino is certainly well renowned and popular as a land-based casino and it appears it may too have mastered the online market with its web service. They offer a hand picked range of the best games online and offer a host of other games, as well as a range of games with live dealers. Considering I live pretty close to this casino I have only been a couple of times. It is like any other grosvenor casino inside - very modern which I like. The selection of table games and slots isn't massive but they do have enough to cover all of your gambling needs. Blackjack (3 different versions), roulette, poker room, slots etc.

Long awaited reopening

Grosvenor Casinos is reopening 44 of its properties across England on August 1, four and a half months after they were closed in the middle of March because of the COVID-19 pandemic.

The casino operator, part of the Rank Group, has government approval to reopen once strict health and safety protocols are followed. UK Prime Minister Boris Johnson confirmed last week that English casinos could start to reopen when August begins. The company has provided no confirmation regarding casinos in Scotland and Wales.

a lot of work has gone into ensuring we have the highest standards of hygiene and safety measures in place”

Grosvenor Casinos managing director Jonathon Swaine said: “We want to create the best gaming and hospitality experience which guests know and love and a lot of work has gone into ensuring we have the highest standards of hygiene and safety measures in place to do so when we reopen.”

Health and safety protocols

The casino operator released a video that featured former world champion boxer David Haye detailing some of the health and safety protocols that will be in place as the properties reopen.

All patrons will need to use hand sanitizer when entering the properties, with dispensers placed at convenient locations. “Enhanced cleaning” will also take place during the course of the day for the likes of slot machines, casino chips, and tables.

customers will also be urged to use contactless payment methods

Masks will be optional, but there will be social distancing in place on the gaming floor. All customers will also be urged to use contactless payment methods when possible, though cash will still be accepted.

Grosvenor Casinos has properties in cities all across England, including Birmingham, Blackpool, Bristol, Manchester, Leicester, Leeds, Liverpool, and Sheffield.

Reopening backlash

Casinos in the UK have been voicing their concerns about how they are being treated throughout the pandemic. Originally, the Betting and Gaming Council (BGC) industry group announced that casinos in England could start reopening on July 4. However, this proved to not be the case.

The casino gambling sector employs about 14,000 people in the country, with annual gambling tax revenue of about £300m ($382m).

Grosvenor is part of a UK chain of casinos with the same name. The casino’s high-end positioning and modern outlook on gaming technologies is the main selling point of this operator.

About Grosvenor Casino

Grosvenor Casino London

Owned by Rank Group, Grosvenor Casinos has been an established land-based casino brand since the 1970s. The brand started its online journey in 2007. All the online gambling processes are licensed by the UK Gambling Commission, as well as the Alderney Gambling Control Commission.

Grosvenor Casino Payment Methods

Due to its prestigious reputation built up over several decades, this casino has already proven itself reliable. Grosvenor Casino mainly operates in the territory of the UK and the Republic of Ireland, that is why the casino chose to limit the payment options to those most popular in that territory.

Deposit Methods

• Visa
• PayPal
• MasterCard
• Maestro
• Paysafe card

Withdrawal Methods

Withdrawal times are pretty standard: card transactions usually take up to 3 days, and bank transfers will reach you in 5 days. PayPal transactions take the least amount of time to reach your account: 24 hours.

The withdrawal options are:

• Visa
• PayPal
• MasterCard
• Maestro
• Paysafe card

Grosvenor Casino Games Selection

Grosvenor casino website has distinct sections for all games. You will see the Live Casino, Slots & Games, Jackpots, Table Games, Sport, and Poker buttons front and centre on the Home page of the website. Each of these has several featured sub-sections.

Live Casino includes roulette, blackjack, baccarat, casino poker, and game shows. These are quality live dealer tables provided by Evolution gaming, a true leader in live dealer gambling. Yet, the most exciting part of the live section is Grosvenor Exclusives. You can see these 6 studio tables only on the Grosvenor platform. This page also features one exclusive Roulette table from Grosvenor Victoria Casino!

Slots & Games section is divided into Featured, New, Top 20, and Originals. Originals are a special slot selection developed exclusively for Grosvenor Casino. The most popular Original slot is called Buffalo Wild. With a £250 000 maximum payout, 1024 ways to win in the base game, this slot is a fairly exciting pastime to seek.

The Jackpot section provides excitement by offering network jackpots and integrated jackpot pools throughout several games. You will find all your favourite jackpot games here, such as Gold Frenzy, Mega Moolah, and Dragon’s luck.

Poker has a unique positioning in Grosvenor Casino. It has a dedicated website page and a separate mobile app you can use to learn more about the events and tournaments Grosvenor Casinos offer.

Grosvenor Casino Careers

Grosvenor Casino Welcome Bonus and Promotions

Grosvenor casino is very particular in its approach to bonus offerings. The Promos page of the website is up to date with offers for April, which makes us believe that they update the promotions page very often, at least monthly.

Grosvenor Welcome Bonus is a straightforward “deposit 20 pounds, receive 20 pounds” bonus with quite a low 5x wagering requirement.

Among the promotions, there is another fun and unique one: the Grosvenor Bonus Plus. This ongoing promotion is a cash-reward type bonus you receive when you participate in incentives and offers the casino sends your way. The reward sits under the “Bonus Plus” tab in your account. Although you cannot directly withdraw it, you are free to use the cash to play and win more.

Below are the most recent promotions on Grosvenor Casino website:

• Real-Time Rewards for Live Grosvenor Exclusive tables – 10th April to 10th May
• Live Casino Dealers Awards – Select days in April
• A great selection of Daily Jackpots
• £20K April Rake Race – 1st – 30 April 2020. This bonus is a cash prize competition for poker players. If you rank in the top 100 of the leaderboard, you receive one part of the £20K pie!

Security

Grosvenor Casino is licensed and regulated by The UK Gambling Commission and the Alderney Gambling Control Commission, thus the country restrictions with this online casino. Grosvenor takes the information and transaction security very seriously.

Customer Service

• FAQ
• Email
• Live Chat
• Phone (0800 083 1990)

When you click the Live Help link on the bottom of the website, the site redirects to a weird mobile page. Although this solution is awkward, the live help, FAQ and “Other help” provide you with a myriad of options to get answers to your questions. Customer Support works from 8 AM to midnight every day.

Grosvenor Casino Online and Mobile

The website is easy to navigate. Searching through the different website sections is also straightforward. The casino’s dark theme creates a suspenseful ambience and gives the site a unique feel.

Although the games are available for demo play, you cannot play those unless you are signed in. As you have to indicate your address in your account, this might be one way to realise the strict country restrictions this website has.

Grosvenor Casino offers not one, but 4 mobile apps for Android and iOS users:

• Grosvenor Casino App
• Grosvenor Live Casino App
• Grosvenor Poker App
• Grosvenor Sport App

While 300 games are not too many for a prestigious brand to offer, the other dedicated apps come to rescue the situation. The Live Casino App provides a 24/7 live gaming experience for the devoted Grosvenor players. At the same time, the Poker App allows poker aficionados to stay up to date with the events and tournaments Grosvenor Casino offers.

Grosvenor Casino

Conclusion

Grosvenor Casino Victoria

Grosvenor Casino positions itself as a reputable brand. With its great use of technology and expert-level knowledge of the gambling industry, it brings you an excellent selection of exclusive games, a continuously updated promotions list, 4 exciting mobile apps, and more!